Common Questions

  • Once you have fully enrolled into your first year of study, after a 30 minute delay, you can go to myID to upload a picture and order an ID card to collect at a nominated campus (or have posted out to you if you are an external student). You can collect...
  • myID is a UniSA system that allows you to upload a photo for your UniSA Student ID card. The photo you upload need to meet all of the following criteria; The maximum allowed file size is 2mb The required file type is .jpg The photo should be a minimum...
  • Contact Campus Central as soon as possible so that they can cancel your old ID card. This will stop anyone finding you card from borrowing books or accessing secure areas of the University under your name. Until theft or loss is reported, any misuse of...
  • No. Your new card has new encoding and reference numbers. Please destroy your old card.
  • Borrowing books New cards takes 24 hours for the information to be downloaded to the library system. If your cards barcode is damaged you will need to get a new card from Campus Central. If it is not damaged, check the card at the self-service machines....
  • Student ID cards will expire either yearly or half-yearly, depending on your enrolments. After you have enrolled for the new year, bring your old card back to any Campus Central and we will place a sticker over the existing expiry date with a new date....
  • Remember that the photo you see when you click save is the photo you are asking us to put on your card - we cannot amend it after you have submitted it. Top ten reasons for ID card photos being rejected: Your image hasn't uploaded corrected and is...
  • The maximum file size for myID is 2MB. If you have taken your picture on a newer phone or a very high quality camera you might find that the file size of your picture is too large. Some easy ways to make sure your image is below 2MB include: Use the...
  • Security access to the computer pools on your home campus is automatically added to your student ID card at time of printing. You will need to visit Security who will issue you a pin number to use in conjunction with the card. Access to buildings (and...
  • The red 'E' is short for ENTEXT, meaning 'Entitlement of Extra Time in Exams'. Students who have ENTEXT status are entitled to 10 minutes per hour of extra reading and writing time, and the use of an English language print dictionary (for students of...
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